Stoopid Overstock.com

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peacock2121
Posts: 18451
Joined: Mon Oct 08, 2007 10:58 am

Stoopid Overstock.com

#1 Post by peacock2121 » Thu Dec 13, 2007 2:28 pm

sent me a survey about my experience with their customer service.

I answered it.

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PlacentiaSoccerMom
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#2 Post by PlacentiaSoccerMom » Thu Dec 13, 2007 2:29 pm

Did you have fun?

I enjoy filling out that type of survey.

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peacock2121
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#3 Post by peacock2121 » Thu Dec 13, 2007 2:29 pm

I did.

I was also honest. The rep was never rude - just unhelpful.

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MarleysGh0st
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#4 Post by MarleysGh0st » Thu Dec 13, 2007 2:34 pm

Did the questions allow you to truly communicate your complaints or they a bunch of "rate this on a scale of 1 to 10" nonsense that didn't mean anything?

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peacock2121
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#5 Post by peacock2121 » Thu Dec 13, 2007 2:37 pm

It was not a 1 -10 thing. It was pick the best answer, or write in your own.

I may have to forgive them a bit if someone follows up after this survey. Of course, if no one does, then they will be even more cemented on my poopoo list.

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