Snaxx can't log on

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Bob78164
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Snaxx can't log on

#1 Post by Bob78164 » Mon Sep 07, 2015 12:35 am

He's getting an endless loop recycling him to the logon screen when he tries. --Bob
"Question with boldness even the existence of a God; because, if there be one, he must more approve of the homage of reason than that of blindfolded fear." Thomas Jefferson
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Estonut
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Re: Snaxx can't log on

#2 Post by Estonut » Mon Sep 07, 2015 12:50 am

I just tried to log out and log back in. Both worked just fine.

I'd suggest he try clearing the cache in his browser.

In IE, Tools > Delete browsing history > Be sure there's a checkmark in the box labelled "Temporary Internet files and website files" > Press Delete

If he's using a different browser and doesn't know how to clear the cache, send an e-mail to my handle at Yahoo.com and I will post instructions on how to clear it.
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Snaxx
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Re: Snaxx can't log on

#3 Post by Snaxx » Mon Sep 07, 2015 5:38 am

I logged in successfully with my phone, so it must be computer or browser specific, so I will try the browser fix later.
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