Tech help needed.

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rayxtwo
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Tech help needed.

#1 Post by rayxtwo » Wed Jul 02, 2014 4:30 pm

I my friends 3 year old grand-daughter was watching videos on my laptop yesterday and messed everything up. She pushed some buttons she shouldn't have and screwed up the keyboard. If I try and type an m on my keyboard, this is what I get. "Mju7". I know there's a series of buttons to fix this but I don't what they are. Typing one letter at a time using the on screen keyboard is a huge pain in the ass. Please help.

Forgot to add: Tried the restore. Didn't work. Keys aren't sticky either. Nothing spilled on it.

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Vandal
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Re: Tech help needed.

#2 Post by Vandal » Wed Jul 02, 2014 4:44 pm

Beebs will right back to assist you...
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tlynn78
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Re: Tech help needed.

#3 Post by tlynn78 » Wed Jul 02, 2014 4:46 pm

LMAO
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Bob Juch
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Re: Tech help needed.

#4 Post by Bob Juch » Wed Jul 02, 2014 5:41 pm

The keyboard may not be sticky but it's screwed up. It either got wet or has junk in it. Have you tried Dust-Off or similar? If that doesn't work you'll need to take it to a repair place where they might be able to fix it but more probably they'll have to replace it.
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Re: Tech help needed.

#5 Post by Beebs52 » Wed Jul 02, 2014 5:47 pm

Vandal wrote:Beebs will right back to assist you...
Well I nevah. Here's what you do. Install Windows 12.
Well, then

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Re: Tech help needed.

#6 Post by Beebs52 » Wed Jul 02, 2014 5:52 pm

I did NOT double post.
Last edited by Beebs52 on Wed Jul 02, 2014 6:10 pm, edited 1 time in total.
Well, then

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rayxtwo
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Re: Tech help needed.

#7 Post by rayxtwo » Wed Jul 02, 2014 5:59 pm

Nothing got spilled on it as I said before. She was just pushing buttons on the keyboard when I wasn't looking, trying to get it to the full screen.

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Re: Tech help needed.

#8 Post by Bob Juch » Wed Jul 02, 2014 6:05 pm

rayxtwo wrote:Nothing got spilled on it as I said before. She was just pushing buttons on the keyboard when I wasn't looking, trying to get it to the full screen.
Try the Dust-Off. If that doesn't work you'll need to see a repairman.
I may not have gone where I intended to go, but I think I have ended up where I needed to be.
- Douglas Adams (1952 - 2001)

Si fractum non sit, noli id reficere.

Teach a child to be polite and courteous in the home and, when he grows up, he'll never be able to drive in New Jersey.

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a1mamacat
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Re: Tech help needed.

#9 Post by a1mamacat » Wed Jul 02, 2014 11:50 pm

should be something on your control panel program to set keyboards, no?
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Bob Juch
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Re: Tech help needed.

#10 Post by Bob Juch » Thu Jul 03, 2014 3:21 am

a1mamacat wrote:should be something on your control panel program to set keyboards, no?
Nothing would cause one keypress to generate "Mju7" except a hardware error. Anyway he did a full restore.
I may not have gone where I intended to go, but I think I have ended up where I needed to be.
- Douglas Adams (1952 - 2001)

Si fractum non sit, noli id reficere.

Teach a child to be polite and courteous in the home and, when he grows up, he'll never be able to drive in New Jersey.

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Re: Tech help needed.

#11 Post by Estonut » Thu Jul 03, 2014 5:38 am

You say you type an "m" on your keyboard and get "Mju7". Is the first character really capitalized?

It is really interesting that mju7 all fall on the same diagonal line on the keyboard. I wondered if the kid might have dropped something like a pin under that row, but you said you're getting this with other keys, too, correct?

One fairly harmless thing you can try is to go into Control Panel > Device Manager > Keyboards. Drop down the keyboards icon. You should only see one item listed below "Keyboards." Right-click the name and uninstall it. Reboot your computer (the mouse will still work) and the OS will re-install the keyboard. If you're lucky, that alone might take care of the problem.
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Bob Juch
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Re: Tech help needed.

#12 Post by Bob Juch » Thu Jul 03, 2014 5:50 am

Estonut wrote:You say you type an "m" on your keyboard and get "Mju7". Is the first character really capitalized?

It is really interesting that mju7 all fall on the same diagonal line on the keyboard. I wondered if the kid might have dropped something like a pin under that row, but you said you're getting this with other keys, too, correct?

One fairly harmless thing you can try is to go into Control Panel > Device Manager > Keyboards. Drop down the keyboards icon. You should only see one item listed below "Keyboards." Right-click the name and uninstall it. Reboot your computer (the mouse will still work) and the OS will re-install the keyboard. If you're lucky, that alone might take care of the problem.
That the four letters are in the same column is exactly why I said there was a hardware problem. Since he did a full software restore to no effect removing the keyboard driver will be useless.
I may not have gone where I intended to go, but I think I have ended up where I needed to be.
- Douglas Adams (1952 - 2001)

Si fractum non sit, noli id reficere.

Teach a child to be polite and courteous in the home and, when he grows up, he'll never be able to drive in New Jersey.

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rayxtwo
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Re: Tech help needed.

#13 Post by rayxtwo » Thu Jul 03, 2014 9:55 am

Pushing any key gives all the letters in that row . I just used the m as an example.

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Estonut
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Re: Tech help needed.

#14 Post by Estonut » Fri Jul 04, 2014 1:24 am

Bob Juch wrote:That the four letters are in the same column is exactly why I said there was a hardware problem.
Then you should have explained yourself better. It seemed you hadn't even noticed.
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rayxtwo
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Re: Tech help needed.

#15 Post by rayxtwo » Fri Jul 04, 2014 7:14 am

Keyboard is shot to hell. External one works though. I'll just use that

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rayxtwo
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Re: Tech help needed.

#16 Post by rayxtwo » Tue Jul 08, 2014 8:25 am

External keyboard bought. $12. Works great.

Ray

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