Virus help! Help, help, help!

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mrkelley23
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Re: Virus help! Help, help, help!

#26 Post by mrkelley23 » Fri Dec 12, 2008 5:59 pm

Here are a couple of the links I followed. It's worth noting that this malware (whether it's really called DeepDive or not, I admitted that was a little confusing on the sites I saw) is very new. The first reported incident I found was from mid-November of this year, which may explain some naming confusions:

http://www.threatexpert.com/report.aspx ... 2626f994dd

http://vil.nai.com/vil/content/v_134601.htm

http://64.233.169.132/search?q=cache:ht ... 08225.html

http://www.threatexpert.com/files/helper.dll.html
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. -- Richard Feynman

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sunflower
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Re: Virus help! Help, help, help!

#27 Post by sunflower » Sat Dec 13, 2008 2:19 am

Thank you all for all of this helpful advice!!

It definitely appears to be internet explorer related. Internet explorer will no longer load properly, not even when disconnected from my internet connection - it just says "connecting" with a blank page that never loads. Yes, I know I don't want to access the internet but I wanted to download some fixes. So I opened my AT&T/Yahoo browser - which worked - and downloaded Malwarebytes, then immediately disconnected from the internet (I'm on my work laptop right now). That is running right now...11 infected objects so far. But I don't know if it's like Adaware, where I thought wow, it's finding so much, and then it's all cookies. More on that to follow, hopefully soon.

I happened to be near best buy so I stopped in - Geek squad charges $100 to wipe it clean and reinstall programs, without restoring any data, or $200 if they attempt to restore data after wiping it clean. I guess they don't even try to get rid of the virus, they just obliterate the thing and reinstall everything. I won't be doing that!

Good point about moving infected files to a new computer...definitely don't want to do that!!!

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sunflower
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Re: Virus help! Help, help, help!

#28 Post by sunflower » Sat Dec 13, 2008 10:46 am

Okay, 11 infected files successfully deleted!

Helper.sig still shows up on startup, but helper.dll is gone. I can access the internet again so that's a good sign...

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