WWTBAM Bored

British Airways price tag put at 100 million pounds (or $128 million U.S).

Blame put on simple power outage at primary data center, while the newly offshored India staff did not know how to properly bring up the backup systems.

CEO should be fired, immediately. And CIO if he was complicit.

And that's just the out-of-pocket compensation. It does not include lost revenues, current or future.

British Airways could face £100m compensation bill over IT meltdown


Let's keep this our secret, O.K.?

BackInTex wrote:British Airways price tag put at 100 million pounds (or $128 million U.S).

Blame put on simple power outage at primary data center, while the newly offshored India staff did not know how to properly bring up the backup systems.

CEO should be fired, immediately. And CIO if he was complicit.

And that's just the out-of-pocket compensation. It does not include lost revenues, current or future.

British Airways could face £100m compensation bill over IT meltdown

Let's keep this our secret, O.K.?

The CIO should be the first to go. The first rule of any critical system, such as this, is that you don't have a single point of failure.

The system I work on for BCBS of IL, MT, OK, TX and NM has parallel systems, one in IL and the other in TX, each doing half the work, so that if one fails the other one takes over everything. Beyond that, they have UPSes backed up by generators. Our most critical systems have parallel backups in each location for quadruple redundancy.