My Calls from Windows Technical Support
Posted: Mon Jan 25, 2016 4:19 pm
I got four of them today. Once came in the morning and I just hung up.
This afternoon, I listened to a bit of the song and dance informing me that they had learned that attempts had been made to hack my computer from New York. It might have been anyone from cybercriminals to international terrorists doing this.
While a part of me was actually curious to see what would happen if I played along some more, I decided to cut it off and did so by inviting the Windows technician to perform an act upon himself that I don't think he realistically could have done with all the Windows Technical Support in the world.
I thought that was the end of it, but five seconds later, he calls back and tells me that I used a slang expression with which he wasn't familiar (he must have really been desperate for business). I then used a second, somewhat shorter slang expression, consisting of two words, the second of which was "you," and hung up again.
He called back again five seconds later and this time he starts cussing me out (I'm pretty sure that's not what the Microsoft handbook recommends in cases like this). That was a mistake since my knowledge of scatalogical phraseology is probably greater than his, and I gave him a few of them back and hung up a third time.
I always try to be pleasant with sales calls, no matter how annoying, but I have little patience for scam artists who are undoubtedly calling from someplace where they are beyond ready prosecution for federal wire fraud charges, and make a living preying off older or less computer savvy people. My computer isn't running any better, but I feel a whole lot better now.
This afternoon, I listened to a bit of the song and dance informing me that they had learned that attempts had been made to hack my computer from New York. It might have been anyone from cybercriminals to international terrorists doing this.
While a part of me was actually curious to see what would happen if I played along some more, I decided to cut it off and did so by inviting the Windows technician to perform an act upon himself that I don't think he realistically could have done with all the Windows Technical Support in the world.
I thought that was the end of it, but five seconds later, he calls back and tells me that I used a slang expression with which he wasn't familiar (he must have really been desperate for business). I then used a second, somewhat shorter slang expression, consisting of two words, the second of which was "you," and hung up again.
He called back again five seconds later and this time he starts cussing me out (I'm pretty sure that's not what the Microsoft handbook recommends in cases like this). That was a mistake since my knowledge of scatalogical phraseology is probably greater than his, and I gave him a few of them back and hung up a third time.
I always try to be pleasant with sales calls, no matter how annoying, but I have little patience for scam artists who are undoubtedly calling from someplace where they are beyond ready prosecution for federal wire fraud charges, and make a living preying off older or less computer savvy people. My computer isn't running any better, but I feel a whole lot better now.