earendel wrote:He was fired/discharged/laid off from a management position at Arby's because, in the words of his supervisor, he was "failing to make the progress that they envisioned", without telling him where he had failed.
Thank you to the wonderful legal world of the "It's not my fault" generation. As you may be aware, I work in Quality. One of our buzzwords is "continual improvement", meaning you are always looking for ways to get better. That's why you get those surveys from car dealers, HMO's, department stores, etc., to see how you feel they did with their service. Most chain store receipts have an 800 number to call at the bottom to give them feedback.
The workplace is an entirely different situation. Today, you will NEVER find out why you're fired/discharged/laid off, or why you weren't hired in the first place. Companies are deathly afraid of discrimination lawsuits, no matter how justified the non-hiring or firing might be. How can you improve yourself if no one will tell you where you went wrong? "We found another applicant with better qualifications" tells me nothing. What were those qualifications? What did you think I was lacking? What can I do to improve my chances with your, or another, company? What did I do wrong that was different than my co-workers? Was I screwing up in some way? What can I do better? How can I plead my case when you won't tell me your view of the situation?
I'm glad your son has decided to return to school, ear. I wish mine would, but I don't think he has come to the same realization yet, or the desire to seek the help he will need to get back into school. But it would have been nice for the management to tell him the reason he was let go in the first place.
