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Computer Help

Posted: Wed Feb 06, 2008 7:35 pm
by traininvain
This one has me very confused.

My father can't get onto the internet, I checked his connection and everything is fine. The strange thing is that when I click on IE the webpage comes up as if it is connecting, but then nothing really happens. I don't even get the usual "No Connection Found" stuff. I tried to "Repair the Internet Connection" but after running through some stuff it got caught up on "Clearing The DNS Cache" saying it couldn't do it. Now I don't know if I should try and clear the DNS out manually, or whether it will help or not, or maybe even cause another problem down the line.

Anyone have any ideas?

Thanks

Posted: Wed Feb 06, 2008 7:37 pm
by Bob Juch
Rebooting is going to clear out the DNS cache.

If a reboot doesn't reconnect, you probably have a modem problem.

Posted: Wed Feb 06, 2008 7:42 pm
by traininvain
I've rebooted it several times, including the modem itself. I'll try calling Verizon tomorrow and see what they say. I may also bring over my laptop and give it a go through his modem.

Thanks

Re: Computer Help

Posted: Wed Feb 06, 2008 7:45 pm
by littlebeast13
traininvain wrote:This one has me very confused.

My father can't get onto the internet, I checked his connection and everything is fine. The strange thing is that when I click on IE the webpage comes up as if it is connecting, but then nothing really happens. I don't even get the usual "No Connection Found" stuff. I tried to "Repair the Internet Connection" but after running through some stuff it got caught up on "Clearing The DNS Cache" saying it couldn't do it. Now I don't know if I should try and clear the DNS out manually, or whether it will help or not, or maybe even cause another problem down the line.

Anyone have any ideas?

Thanks

Sounds a lot like what is happening with mine, except it'll eventually come up after 3 minutes or so....

lb13

Re: Computer Help

Posted: Wed Feb 06, 2008 7:48 pm
by traininvain
littlebeast13 wrote: Sounds a lot like what is happening with mine, except it'll eventually come up after 3 minutes or so....

lb13
Yeah I just noticed your problem, except my father's connection never comes up.