I actually talked to an American when I called Apple

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PlacentiaSoccerMom · #1 Post by **PlacentiaSoccerMom** » Fri Jan 18, 2008 12:33 pm

I actually talked to an American, when I called for help with Maddie's iPod.
Her name was Brooke and her husband is serving in Iraq. She lives in Indiana and wants to try out for WWTBAM.

Greyhound Dude · #2 Post by **Greyhound Dude** » Fri Jan 18, 2008 2:05 pm

Did you turn her onto the Bored? Oops, dumb question. We all know you did.

dimmzy · #3 Post by **dimmzy** » Fri Jan 18, 2008 7:20 pm

I called Apple too and I got Jenny in Cupertino within like FIVE MINUTES of dialing the number. (I had a simple technical question about my new Mac.)

--dimmzy, who loves her new iMac and would love to use iChat but hates putting on makeup to talk on her computer

kayrharris · #4 Post by **kayrharris** » Fri Jan 18, 2008 7:32 pm

At least there's one company with real people.

One of the morning shows last week said you can go to
liveperson.com and it will give you shortcuts to the
menus you get when you call service numbers.

I haven't looked at it yet, but may check it out if I need
to make a service call.

goongas · #5 Post by **goongas** » Sat Jan 19, 2008 12:13 am

My mother called the local water company today and got someone in India.

PlacentiaSoccerMom · #6 Post by **PlacentiaSoccerMom** » Sat Jan 19, 2008 9:03 am

goongas wrote:My mother called the local water company today and got someone in India.

When I call HP to deal with my computer, I talk to somebody in India. I find that they don't speak English as well as they think they do.

ne1410s · #7 Post by **ne1410s** » Sat Jan 19, 2008 10:10 am

When I call HP to deal with my computer, I talk to somebody in India.

Same with me and Dell except when I ordered a replacement battery for my laptop (paid for by Meredith Vieira): I talked to "Casey". Who was in the Philippines...