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Best Buy and reward coupons

Posted: Sun Feb 01, 2009 1:34 pm
by macrae1234
SOmeone mentioned a bit ago about going to Best uy and using a 20.00 coupn for a 19.99 item amd was infprmed they needed yo buy something else. This morning in the weekly flyer I saw a movie the Mrs and I enjoy on sale for 4.99. I had a 5.00 coupon so down I went. Not only did they accept the coupon as payment they took care of the sales tax so a 5.42 movie cost me nothing.

Re: Best Buy and reward coupons

Posted: Mon Feb 02, 2009 7:06 am
by MarleysGh0st
That was me complaining about that. So did you have to get a manager to work out this deal or did the computer just accept it right off the bat?

Re: Best Buy and reward coupons

Posted: Mon Feb 02, 2009 7:46 am
by macrae1234
No manager needed

Re: Best Buy and reward coupons

Posted: Mon Feb 02, 2009 7:51 am
by MarleysGh0st
macrae1234 wrote:No manager needed
Hmmm.

I'd like to think that TPTB from Best Buy read my rant here and fixed their computer, but I kind of doubt that.

Re: Best Buy and reward coupons

Posted: Mon Feb 02, 2009 1:29 pm
by sunflower
Marley, I can't remember, did your cashier try to take it and the computer wouldn't accept it? Or did the cashier just think it was that way, without attempting to scan it? Maybe it's just a training issue? Or sometimes different stores do things differently.

Re: Best Buy and reward coupons

Posted: Mon Feb 02, 2009 1:34 pm
by MarleysGh0st
sunflower wrote:Marley, I can't remember, did your cashier try to take it and the computer wouldn't accept it? Or did the cashier just think it was that way, without attempting to scan it? Maybe it's just a training issue? Or sometimes different stores do things differently.
Yes, she scanned it and showed me on the cash register where it said "insufficient total". Maybe there's some override in this situation that she didn't know about.

Re: Best Buy and reward coupons

Posted: Mon Feb 02, 2009 3:59 pm
by gotribego26
MarleysGh0st wrote:Yes, she scanned it and showed me on the cash register where it said "insufficient total". Maybe there's some override in this situation that she didn't know about.
A Best Buy employee lacking knowledge? Never happens.