I'm not in claims, but I know enough that book value cannot be a blanket figure to settle a claim.
Some people run the hell out of their cars and don't take care of them.
The adjustor should be looking at mileage, condition & age of tires and overall condition of the car.
Some are worth a bit more than book value some will be less. You certainly have a right to question the how they arrived at their figure.
RIP Shadowfax
-
kayrharris
- Miss Congeniality
- Posts: 11968
- Joined: Fri Oct 12, 2007 10:48 am
- Location: Auburn, AL
- Contact: